Terms of Use | Klassy Cleaning Co.

Welcome to www.klassycleaningco.com, operated by Klassy Cleaning Company, LLC (“Klassy Cleaning Co.,” “KCC,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of our Website. By accessing or using our Website, you agree to these Terms and our Privacy Policy and Cookie Policy. If you do not agree with these Terms, please do not use the Website.

1. Purpose of the Website

The Website provides general information about Klassy Cleaning Co., including our:

Commercial cleaning services;
Janitorial services;
Deep cleaning services;
Floor care services;
Window and glass cleaning;
Green cleaning services;
Post-construction cleaning; and
Other services we may offer.

Website content is provided for general informational purposes and does not constitute a binding service agreement or guarantee that any particular service will be available.

2. Cleaning Quotes and Service Requests

Submitting a form, requesting a quote, sending an email, or contacting Klassy Cleaning Co. does not automatically create a client relationship or service contract. Cleaning services are subject to:

Service availability;
Scope of work;
Property conditions;
Client requirements;
Pricing;
Scheduling;
Applicable agreements; and
Written confirmation where required.

A service agreement or other written agreement may contain terms that supersede these Website Terms with respect to the services covered by that agreement.

3. Accurate Information

When submitting information through our Website, you agree to provide information that is accurate and complete to the best of your knowledge.

You agree not to impersonate another person or provide fraudulent or misleading information.

4. Acceptable Use

You may use our Website only for lawful purposes. You agree not to:

Violate any applicable law;
Attempt to gain unauthorized access to the Website;
Interfere with Website operation;
Introduce malware, viruses, or harmful code;
Use automated systems to scrape or copy Website content without permission;
Attempt to obtain information you are not authorized to access;
Use the Website to distribute spam;
Misrepresent your identity or affiliation;
Abuse contact or quote forms; or
Use the Website in a manner that could damage KCC or its clients.

5. Intellectual Property

Unless otherwise indicated, the Website and its contents are owned by or licensed to Klassy Cleaning Co. This includes, without limitation:

Business names;
Logos;
Branding;
Graphics;
Photographs;
Videos;
Written content;
Marketing materials;
Page designs;
Website layouts;
Original text; and
Other intellectual property.

You may view the Website for personal or legitimate business purposes. You may not reproduce, distribute, modify, republish, sell, create derivative works from, or commercially exploit our content without prior written permission.

6. Trademarks

“Klassy Cleaning Co.” and related branding, logos, slogans, and design elements may constitute trademarks or trade dress owned by or associated with Klassy Cleaning Co. Nothing on the Website grants you permission to use our trademarks without written authorization.

7. User Submissions

If you voluntarily submit information through our Website, including inquiries, feedback, reviews, testimonials, or other communications, you grant Klassy Cleaning Co. permission to use that information as reasonably necessary to operate our business and respond to your communication.

We will handle personal information in accordance with our Privacy Policy. We do not claim ownership of your personal information merely because you submit it to us.

8. Reviews and Testimonials

Reviews and testimonials displayed on our Website may represent the opinions and experiences of individual customers. Individual results may vary. Testimonials should not be interpreted as a guarantee that another customer will receive identical results.

9. Third-Party Links

Our Website may contain links to third-party websites or services. These websites are not controlled by Klassy Cleaning Co. We are not responsible for:

Third-party content;
Privacy practices;
Security;
Availability;
Products or services;
Advertising; or
Policies of third-party websites.

Your use of third-party websites is subject to their applicable terms and policies.

10. Website Availability

We make reasonable efforts to keep the Website available and functioning. However, we do not guarantee that the Website will:

Always be available;
Be uninterrupted;
Be error-free;
Be free of viruses or harmful components; or
Always contain current or complete information.

We may modify, suspend, or discontinue portions of the Website at any time.

11. Disclaimer

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee the completeness, accuracy, reliability, or availability of Website content. Information on the Website should not be interpreted as a guarantee of a particular cleaning outcome, service price, availability, or result.

12. Limitation of Liability

To the fullest extent permitted by law, Klassy Cleaning Co. and its owners, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Website. Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Klassy Cleaning Co., its owners, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from:

Your misuse of the Website;
Your violation of these Terms;
Your violation of applicable law; or
Your infringement of another party's rights.

14. Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy. Those policies explain how we collect and handle information.

15. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Dispute Resolution

Before initiating formal legal proceedings concerning the Website, we encourage you to contact Klassy Cleaning Co. so that we can attempt to resolve the matter informally. Nothing in this provision prevents a party from seeking relief where legally necessary or where applicable law provides otherwise.

17. Changes to These Terms

We may modify these Terms periodically. Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Contact Us

Questions concerning these Terms may be directed to:

Klassy Cleaning Company, LLC
3600 N. Duke St.
Durham, NC 27701
Email: info@klassycleaningco.com
Phone: (919) 908-3049